Wednesday, November 25, 2009

How to Troubleshooting a Computer

Computer problem troubleshooting is the source of persistence of the customer support technician and end-user. Troubleshooting starts when computer software or hardware have errors or do not perform well. It may be due to user's fault.

The first step in computer problem troubleshooting is to cover the basics. Is the computer software or hardware installed properly? Whether it is configured properly by setting the computer parameters? Maybe you changed some settings in your computer which caused this problem?

If it is a new software and you have installed it for the first time on your Windows computer then trouble lies in the installation process, specifically in the case of hardware. Hardware requires a device software which is also called a driver that acts as a point of communication between the hardware and the Windows computer. The hardware will not be able to communicate properly with other computer components if the hardware driver fails.

If the driver fails then the corruption of the driver software might be the cause of failure of that hardware. Most of the computer software problems are solved by reinstalling the software or updating the driver might also solve the problem. Sometimes reinstalling the hardware component after extracting it solves the issue.

You can troubleshooting computer problems in Windows with the help of Device Manager and Help menus. A yellow exclamation mark next to a hardware component in the Device Manager points out a computer problem.


Online Tech Support on March 29, 2011 at 2:48 AM said...

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